Terms of Service

Effective August 14, 2026

These Terms are a contract between you and SteelShort LLC ("SteelShort," "we," "us"). They cover our website at steelshort.tv, our mobile apps, and everything we stream to you. Please read them. By creating an account, buying anything, or watching an episode, you agree to them.

Two things worth knowing up front, both explained in full below:

• Subscriptions renew automatically every month until you cancel. You can cancel any time, online, in a couple of clicks — Section 5.
• Most disputes go to individual arbitration instead of court, and you give up the right to participate in a class action. You have 30 days to opt out of that and keep your right to sue. It costs you nothing and we will not hold it against you — Section 18.

1. Who can use SteelShort

You must be 18 or older to create an account. If you are under 18, you may not sign up, subscribe, or buy anything from us.

You also promise that you are not barred from using our service under U.S. law, and that the payment method you use is yours.

2. Your account

Keep your password to yourself. You are responsible for what happens on your account, so tell us at support@steelshort.tv right away if you think someone else has gotten into it.

Your account is for you personally. Do not share your login, sell access, or use one account to serve a group beyond your household.

You can sign in with an email and password, or with Google or Apple. If you sign in with Google or Apple, we identify you by the account identifier they give us — so signing in either way lands you on the same SteelShort account.

3. What SteelShort gives you

We make and stream short vertical episodes ("Content"). Three ways to watch:

• Free. The first several episodes of every series play free, with no account. Later episodes open up once you create a free account. We tell you which is which as you go.
• Subscription. A monthly plan that unlocks a catalog tier. Details in Section 5.
• Coins. Buy coins and spend them to unlock individual episodes permanently. Details in Section 6.

We may change how many episodes are free, add or remove series, change the order of a series, or retire Content entirely. If we remove an episode you unlocked with coins, see Section 6.

About our Content. Our episodes are produced using AI-assisted production tools. Characters and events are fictional. Any resemblance to real people or events is coincidental.

4. What you may and may not do with the Content

We give you a personal, limited, non-exclusive, non-transferable, revocable license to stream the Content for your own private, non-commercial enjoyment, for as long as your access lasts. That is all — we are not selling you the Content or any copy of it.

You may not:

• download, record, screen-capture, rip, or otherwise copy the Content, except for the temporary caching your browser or our app does on its own;
• get around, disable, or interfere with the paywall, the free-episode limits, our coin system, or any other technical restriction;
• re-broadcast, publicly perform, resell, or share the Content outside your household;
• scrape the service, hammer our servers with automated requests, or try to pull our video files directly;
• reverse engineer our apps, or probe our systems for weaknesses without our written permission;
• use SteelShort to break the law or infringe anyone's rights.

Everything on SteelShort — the episodes, artwork, the SteelShort name and logo, the site itself — belongs to us or our licensors and is protected by copyright and trademark law.

Offline downloads (mobile app only)

Where we offer the ability to save episodes for offline viewing, that feature is available only in our mobile apps — it is not part of the SteelShort website, and nothing in these Terms or on our pricing page entitles you to download episodes through a web browser.

If and when the feature is available to you, these terms apply to it:

• Downloading requires an active qualifying subscription. It is a convenience feature of that subscription, not something you buy separately and not something coins unlock.
• A downloaded episode is a temporary encrypted copy held inside the app under the same limited license as streaming (above). You do not own it, and it is not a purchase.
• Downloads play only inside the SteelShort app on the device that downloaded them. You may not copy them out of the app, move them to another device, or convert them to another format.
• We may limit how many episodes you can hold offline at once, how many devices you can download to, and how long a download stays playable before it needs to be renewed.
• Downloads stop playing when your subscription ends, and may expire earlier or become unavailable if our rights to a title change.
• Removing the app, signing out, or losing your subscription may delete your downloads. Keeping a permanent copy is not what this feature is for.

We may add, change, limit, or withdraw offline downloads at any time, on any platform.

If you believe something on SteelShort infringes your copyright, write to legal@steelshort.tv with a description of the work, where you saw it, your contact information, and a statement that you have a good-faith belief the use is unauthorized.

5. Subscriptions and automatic renewal

This section is the important one, so we have written it plainly.

When you start a subscription:

• You pick a plan and are charged its monthly price immediately, plus tax where it applies. Current prices are always shown on the pricing page before you pay, and again on the checkout screen.
• Your subscription renews automatically each month, on the same date, at the then-current price, and it keeps renewing until you cancel. There is no end date and we do not ask you again each month.
• We charge the payment method you gave us. If it fails, we may retry it and may suspend your access until it goes through.

How to cancel. Go to your Account page and open the billing portal, or write to support@steelshort.tv. Cancelling online takes a few clicks and is available any time — you never have to call anyone or explain yourself.

What happens when you cancel. Your plan stays active through the end of the month you already paid for, then stops. You are not charged again. Episodes you unlocked with coins stay yours (Section 6).

Price changes. If we raise the price of your plan, we will email you at least 30 days before it takes effect, and tell you how to cancel. If you keep the subscription after that date, the new price applies.

Reminders. We send you a renewal reminder at least once a year, listing what you are subscribed to, what it costs, and how to cancel.

6. Coins

Coins are a prepaid way to unlock individual episodes. Please understand what they are and are not:

• Coins are a limited license to access Content, not money, not a gift card, not a stored-value or payment instrument, and not property. They exist only inside SteelShort.
• Coins have no cash value. Outside of the refund rights in Section 7 and any right the law gives you, coins cannot be redeemed for cash, transferred to another person or account, or sold.
• Unlocking an episode currently costs 20 coins. We may change that price for future unlocks, but we will never retroactively charge you more for something you already unlocked.
• Your coins do not expire and we do not charge you fees for having them or for not using them.
• An episode you unlock with coins stays unlocked for as long as we offer it, whether or not you have a subscription. If we permanently remove an episode you unlocked, write to support@steelshort.tv and we will credit the coins back.
• We sometimes run offers that grant bonus coins on a purchase. The number of coins shown to you at checkout is exactly the number you receive.
• Coins we give you for free — from promotions, check-ins, or as a goodwill gesture — can be removed if the promotion ends or if we find abuse, and they are not refundable in cash.

If we close your account because you broke these Terms, you lose any unused coins. If we close it for any other reason, or you close it yourself, contact us and we will deal with unused coins fairly.

7. Payments, refunds, and free trials

Payments on our website are processed by Stripe. Purchases made inside our iOS app are processed by Apple, under Apple's terms — and refunds for those go through Apple, not us.

We do not see or store your full card number.

Our refund and cancellation terms are set out in our Refund & Cancellation Policy, which is part of these Terms.

If we offer you a free trial or an introductory price, we will tell you plainly what it costs when it converts, and when. Unless we say otherwise, it converts to a paid subscription automatically and you can cancel before then at no charge.

8. Emails and notifications

We will email you about your account and your purchases — receipts, renewal notices, password resets, and similar. These are part of the service and you cannot opt out of them while you have an account.

We may also send optional messages about new episodes and recommendations. You can turn those off any time from your account settings or the unsubscribe link in the email, and we will keep sending you the necessary ones only.

9. Suspending or closing accounts

You can close your account at any time from your Account page or by writing to support@steelshort.tv.

We may suspend or close your account if you break these Terms, if we are required to by law, or if we reasonably believe you are defrauding us or endangering other customers. Where it is reasonable to do so, we will tell you why and give you a chance to respond. If we close your account without cause, we will refund the unused portion of your current subscription month.

10. Changes to these Terms

We may update these Terms. If a change is material, we will give you notice — by email or in the app — at least 30 days before it takes effect, and you can cancel before then if you disagree. Continuing to use SteelShort after a change takes effect means you accept it. We will always post the effective date at the top.

11. The service is provided "as is"

We work hard to keep SteelShort running and the picture clean, but we cannot promise perfection. The service and the Content are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will be uninterrupted, error-free, or free of harmful components, or that any particular Content will remain available.

Some states do not allow certain warranty exclusions, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent the law allows:

• Neither we nor our suppliers are liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising out of your use of SteelShort — even if we were told such damages were possible.
• Our total liability to you for any claim is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) fifty U.S. dollars ($50).

Nothing here limits liability that cannot be limited by law — including, in some states, liability for fraud, gross negligence, willful misconduct, or personal injury.

Some states do not allow these limits, so parts of this section may not apply to you.

13. Indemnification

You agree to cover our reasonable losses (including legal fees) arising from your misuse of SteelShort, your breach of these Terms, or your violation of someone else's rights. We will tell you promptly about any such claim and let you control the defense, so long as you defend it seriously.

14. If you use our iOS app

These Terms are between you and us — not Apple. Apple has no obligation to provide support for the app. If the app fails to conform to any applicable warranty, you can tell Apple and Apple will refund the purchase price of the app itself; beyond that, Apple has no warranty obligation. Apple is not responsible for addressing any claim relating to the app, and Apple is a third-party beneficiary of these Terms and may enforce them against you.

Purchases made in the iOS app are handled by Apple under Apple's terms, including Apple's refund process.

15. Third-party services

Signing in with Google or Apple, paying through Stripe, and receiving email through our email provider all mean those companies handle some of your information under their own terms. We choose our providers carefully, but we do not control them. Our Privacy Policy names them.

16. Force majeure

We are not liable for delays or failures caused by things beyond our reasonable control — outages at our hosting or payment providers, natural disasters, war, labor disputes, or government action.

17. Talk to us first

Most problems are a misunderstanding or a billing mistake, and we would rather just fix them. Before starting arbitration or a lawsuit, email legal@steelshort.tv with your name, the email on your account, what happened, and what you want. Give us 30 days to work it out. This applies to both of us — we will do the same before bringing a claim against you.

18. Arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

Agreement to arbitrate. Except as carved out below, you and SteelShort LLC agree that any dispute arising out of or relating to these Terms or SteelShort will be resolved by binding individual arbitration, not in court and not before a jury. Arbitration is run by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs.

Your right to opt out. You can decline this arbitration agreement. Email legal@steelshort.tv with the subject line "Arbitration Opt-Out," your name, and the email on your account, within 30 days of first agreeing to these Terms. That is the only step. Opting out costs nothing, does not affect your account, and leaves the rest of these Terms in force. If you opt out, disputes go to the courts described in Section 19.

What is carved out. Either of us may bring an individual claim in small claims court instead. Either of us may also go to court for an injunction to stop misuse of intellectual property.

Class action waiver. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. An arbitrator may not preside over any form of representative proceeding, and may award relief only in favor of the individual party seeking it. If this paragraph is found unenforceable as to a particular claim, that claim — and only that claim — goes to court.

Coordinated filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same lawyers, the claims will be processed in staged batches of no more than 50, with a single arbitrator per batch, so that neither side is buried in filing fees. Deadlines are tolled while a claim waits its turn.

Costs. We will pay the arbitration filing fees we are required to pay under the AAA Consumer Rules. Arbitration is designed to be cheaper and faster than court, and can usually be done on documents alone or by phone.

Where. Any in-person hearing will happen in the county where you live, or somewhere else we both agree on.

19. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California — except that you may always bring a qualifying claim in your local small claims court.

Nothing in these Terms takes away rights your home state's consumer protection laws give you that cannot be waived by agreement.

20. The fine print

• Whole agreement. These Terms, the Privacy Policy, and the Refund & Cancellation Policy are the entire agreement between us about SteelShort, and replace anything said before.
• Severability. If a court finds part of these Terms unenforceable, the rest stays in force.
• No waiver. If we do not enforce something right away, we have not given up the right to enforce it later.
• Assignment. You may not transfer your account or these Terms without our written consent. We may transfer them to an affiliate or to whoever acquires our business, on notice to you.
• Notices. We send notices to the email on your account; you send them to legal@steelshort.tv. Keep your email current — it is how we reach you about renewals and changes.

21. How to reach us

SteelShort LLC [Street address], [City], [State] [ZIP]

• Support and billing: support@steelshort.tv
• Privacy: privacy@steelshort.tv
• Legal notices: legal@steelshort.tv